|
|
|
| Contextual
Collaboration |
|
|
- Seamless Integration with
Microsoft Outlook. It offers the User unlimited flexibility
and advantage to use Messaging and Collaboration environment
while managing the business and operations
- Hosted Collaboration services
(optional)
|
| Leads
Management |
|
|
-
Build relevant
and accurate leads database.
-
Identify
and target profitable customers in advance.
-
Verify
and validate leads through extraction, data filtering,de-duplication
process.
-
Import
and verify leads.
|
| Campaign
Management |
|
|
-
Plan ,design,
deliver and manage consistent quality professional marketing
campaigns
-
Personalise
Campaigns.Create email message that is indistinguishable
from a hand crafted message
-
Unlimited
Category and unlimited one-to-one campaigns
-
Infinite
Segmentations
-
Import
campaign templates
-
Save Drafts
and manage campaign project plans.
-
Built in
SMTP server.
-
schedule
campaigns
-
Auotmatically
remove Unsubscribe requests/Bounce mails from inbox.
-
Set campaign
Frequency for each category of contacts.
-
Manage
and run SOHO Call center for Outbound calls.
-
Measure
the returns on each campaign , Analyse and improve the
next one.
-
Dynamically
update contact information based on responses for designing
focussed one-to-one campiagns.
|
| Knowledge
Management |
|
|
|
| Response
Management |
|
|
- Setup and group response
mails based on campaigns
- Advanced clustering algorithms
to manage response mails quickly and efficiently.
- Knowledge base to sort,
act on incoming response mails quickly and efficiently.
- Archival of mail history
for future campaigns.
- Setup Rules for inbound
email responces.
|
| Prospect
Manager |
|
|
- Powerful Sales Force Automation
.
- Manage sales territory,
Manage Sales Agents, Manage Revenue pockets, and track
all actions with respect to a prospect /customer.
- Generate- track- manage
business documents
|
| Contact
Profile Dashboard |
|
|
-
Integrate
various customer touch-points
-
Build Better
and exhaustive lead/prospect/ customer /Contact data
-
Single
point action platform for all follow-up actions with a
prospect/customer.
-
User can
make Telecall, send emails, Track mails, Trouble Tickets,
Call-reports, MOM, Contracts & Proposals etc.
-
Drive your
business from Dashboard and manage your business efficiently
and effectively.
|
| Partner
Profile Dashboard |
|
|
-
Manage
highly fragmented and multi-tiered partner programs with
ease, as well as provide personalized communication and
support.
-
Plan collaboratively
to increase demand
-
Manage indirect
salesforce more effectively by gaining insight into partners'
performance
-
Reduce costs
and increase sales revenues by increasing partnering effectiveness
and efficiency.
|
| Personal
Information Management |
|
|
|
| Access
Control |
|
|
|
