|
|
KM
Server:
Knowledge
is the biggest differentiator between successful and unsuccessful
companies and managing knowledge is fast becoming a key
issue in organizations -both small and big . When it comes
to designing vehicle or just making information available
to those who need it at a particular time in a form they
require , KM Server help make that happen seamlessly.
Advanced
search and clustering algorithm makes the KM Server , the
best in the global KM solutions space.
|
|
Features of KM
Server:
KM Server offers
following incredible Collaborative Knowledge Management features:
Access Control
- Supports Role based and
Field level access control.
Un-structured
data clustering
- Builds Knowledgebase for
corporate on different topics and offer clustered information
in a well defined report format.
Collaborative
Document Library
- Seamless Integration with
Collaborative document Library on Favorites, Leads, Process
info, Products and Tools for enterprise wide usage.
- Each document carry ranking
based on usage, last read/modifid date, Author, Level
of employee who has read the document.
- Hosted Collaborative Document
Library (optional)
Knowledge Management
- Build datewise Knowledgebase
on topics of your interest including competitor info,
prospect and customer info, vendor info etc.
- Help assimilate knowledge
embedded in processes, projects and preserve it in electronic
format and make it available in a relevant form to others
within the organization with proper access control and
security in place
- Build knowledgebase on Competitors,
Prospects, Vendors quickly and efficiently from internet.
KM Driven Customer
Care
- Provides all Agents with
a central knowledge base and structured routes to that
knowledge.
- Help drive consistency of
answers across the Customer Care centres- another area
to interact coherently with customers.
>> And More
|
|
|
