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KM Navigator FAQ

KM Navigator FAQ

Search Type:

KMNavigator Engine supports three types of Search functionality. Viz., Search engine, URL list and from a single URL. They can be selected by checking any one of the following 3 radio buttons:

1) Select Search Engine

2) Select URL List

3) From URL.

When you perform a search you have to select any one of the options. You can select single or multiple search engines simultaneously while searching with search engine option.

Use of Search Engine:

Based on the Keywords you added or selected the Navigator Engine has to fetch some pages. These pages are thrown by the Search Engines you have selected. You must select at least one search engine if you have selected the Search Engine option.

Difference Between the three Search types:

Select Search Engine option helps you to perform your search based on certain Keyword/ Keywords/ Keyword Phrases. It uses web search engines to spool the results into one place. You can select any or all Search Engines in the list.

Select URL List option helps you to scan only a set of URLs of your choice. This option doesn’t depend on any Keyword/Phrase. This option is helpful, if you wish to search through your Favorites /Book marked sites. In such a case, open the Internet Explorer, Export favorites and Save favorites as a .htm file. From the Navigator engine’s search tab, Browse and Select the Favorites file (.htm file) to select your book marked web sites /URL list.

From URL option helps you to scan only one particular URL. This option also doesn’t depend on Keyword/Phrase.

What is a URL?

URL means Universal Resource Locator. It is generally what we call as web page address. E.g. http://www.microsoft.com

What is a Mail-Group?

For any search you perform, Mail-Group is nothing but a top level classification for the overall search. It helps you to maintain uniqueness and focus on Keyword/Phrase selection for your search

For example: If you wish to search on CRM related topics, Define a Mail Group, as CRM and list-out and select CRM related keywords such as CRM, eRM, cCRM, ACRM, Touch point, Call center, Customer Care, Contact management, cross sell , up sell, click stream etc. Such a focused search helps you to get relevant and most valid Leads pertaining to CRM space and also helps you to build relevant Knowledgebase on CRM.

Why Keywords are required?

To perform a search any search engine requires relevant Keywords/Phrases to give you appropriate results. As there are millions of web pages in the net search engines find out pages that are relevant to those keywords/phrases.

What is Knowledge Map?

If you wish to quickly build relevant and accurate information on topics of your interest, KMNavigator can help you. You can now build info on your competitors, customers, vendors or conduct a market research or a literature survey; you can do so by building classified and clustered information by date.

Knowledge map is intended to help you build the database of key pages form sites thrown by search results, according to your knowledge requirement. It also helps you ease the navigation of the Knowledge Database that has been built during the search.

What is Knowledge Base?

Knowledgebase is a Database of most relevant and accurate web pages on topics of your interests drawn from the search results. A typical Knowledgebase could be on your Competitors, Technology, Partners, and Prospects or on Sports, Culture, Music and Life Styles.

What is Knowledge Taxonomy?

A knowledge Taxonomy is used to categorize the content within a particular discipline area. It’s a top level classification of the un-structured data gathered by your search. You can cluster and group information within a Knowledgebase using Knowledge Taxonomy.

Why Create Favorites?

KM Navigator helps you to create your favorite based on the keyword search you perform.

It actually bookmarks the main domain name (e.g. www.microsoft.com) when a search goes on for your future reference and saves you time and trouble from creating favorites manually.

What is Page Timeout?

The Navigator Engine while scanning the web pages waits for a specified Time limit after it has made a request to the website. This limit is known as the Page Timeout. If you have a slow internet connection you should specify a higher Page Timeout and vice versa.

What limit should I set for the Page Timeout?

The Page Timeout limit is dependent on your Internet speed. You should specify a timeout which is relevant to the speed. Slower internet speed means more timeout value, higher speed means less timeout value. Here is a Table for your reference:

Remember you should have a minimum internet speed (Transfer Rate) of 4Kbps/sec.

Below 4Kbps/sec ---------------- 90 minutes Timeout (Result may not be as
                                                desirable in this case)

4Kbps/sec To 6Kbps/sec -------60 minutes Timeout                                  7Kbps/sec To 10Kbps/sec -----30 minutes Timeout
Above 10Kbps/sec--------------20 minutes Timeout

What does Proxy settings do?

You only need to make use of this feature if your LAN or ISP use a proxy.

The Proxy server provides security for your Local Area Network (LAN) or ISP to prevent unauthorized access from the internet. Ask your Network Administrator or ISP if you are unsure if you use one.

What is a Proxy type?

There are several types of Proxy servers. You should be sure about selecting your proxy type settings. These settings should be same as your Proxy server settings. Ask you Administrator for more details. They will also be able to tell you whether to choose CERN, SOCKS4 or SOCKS5 Proxy.

What is Proxy IP?

All Proxy servers identify and communicates with your Local system based on the IP Address which is like a unique identifier for a system from which a request is made.

What is a Port?

A Port is a connection point on your system and also the web server. A Port on both the systems helps each other to communicate, send and receive data.

For CERN its generally 80 or 8080 and for SOCKS its 1080.

Can I set the Port value to any number?

We recommend you to keep the Port value to 80. If you are unaware of Proxy settings consult your Administrator. Do not just change the Port value if you are unsure or it may result into undesirable results.

Why Proxy Username & Password required?

Proxy Username and Password is required to authenticate Navigator engine through your Proxy server settings. It helps to logon to websites which requires a Proxy authentication.

What is Remote DNS?

What does Filters do?

There are Three types of Filters used by Navigator Engine. Filters are basically to help you filter your leads results. Domain Filters Exclude email ids from a particular domain. Email Exclusion Filters Exclude certain Email types you specify. Email Inclusion Filters only include email ids of certain types as specified by you in the result.

What are Main Pages and Link Pages in the result Tab?

Main pages are the Result links provided by the search engines you selected.

Link Pages are those which are followed from the Main Pages.

Can I terminate the process in between?

Yes you can terminate the process any time. Navigator Engine works in Resume mode. You can resume again as and when you wish. Also you can terminate the hole process and start a fresh search.

Can I Save the Leads after an abnormal termination?

Yes you can always Save the leads after you have performed a abnormal termination.

What do I do if Internet connection suspends in between?

If your Internet connection suspends in between you do not have to do anything. The Navigator engine puts itself in Resume mode automatically. It restarts by itself and from the point of suspension without any data loss as and when the connection is available.